Desktop App (Offline Terminal)

What Is the Desktop App?

The Bettencourt POS desktop app is a standalone Windows application built with Tauri. It provides the same interface as the browser version but runs as a native application with offline capability.

When to Use the Desktop App

Scenario	Best Option
Reliable internet connection	Browser (Chrome recommended)
Intermittent internet	Desktop app (queues transactions offline)
Dedicated POS terminal (no browser distractions)	Desktop app
Multiple tabs/services needed alongside POS	Browser

Installation

Download the installer from the link provided by KareTech Solutions
Run the installer on your Windows machine
Follow the setup wizard
The app will launch and connect to your POS server automatically

The desktop app connects to the same server as the browser version. All data stays in sync — orders placed on the desktop app appear everywhere, and vice versa.

Offline Mode

When internet connectivity drops:

The app switches to offline mode automatically
You can continue taking orders and processing cash payments
A yellow sync indicator appears in the top bar
Once connectivity returns, all queued transactions sync automatically

What works offline:

Taking new orders (cash payment)
Viewing the product catalogue
Viewing recent order history (locally cached)

What requires connectivity:

Card payment processing
Real-time inventory updates
Kitchen display synchronisation
Reports and analytics

Updates

The desktop app checks for updates on startup. When a new version is available, it downloads and installs automatically. No action is required from the user.

Support

If the desktop app fails to connect or behaves unexpectedly:

Check your internet connection
Restart the application
If the issue persists, try the browser version at pos.bettencourtgy.com to confirm the server is accessible
Contact KareTech Solutions for further assistance