Welcome
Bettencourt POS User Manual — a complete guide for every role
Welcome to the Bettencourt POS user manual. This guide covers every feature of the system.
System URL: pos.bettencourtgy.com Support: KareTech Solutions — karetechsolutions.com
Staff Roles at a Glance
| Role | What You Can Do | Start Page |
|---|---|---|
| Cashier | Take orders, process payments, clock in/out | New Sale |
| Kitchen / Checkoff | View kitchen tickets, log production, record waste | Kitchen Display |
| Warehouse | Manage inventory, purchase orders, stock counts | Inventory |
| Accountant | View reports, manage expenses, invoices | Finance Dashboard |
| Admin / Manager | Everything above + settings, products, users | Dashboard |
| Executive / Owner | Full unrestricted access | Dashboard |
| Custom Roles | Tailored permissions across 30+ categories | As configured |
The sidebar only shows sections your role can access.
Quick Navigation
| Section | What It Covers |
|---|---|
| Getting Started | Login, dashboard, navigation |
| New Sale | POS terminal, orders, payments, receipts |
| Orders | Order history, voids, refunds, exports |
| Kitchen Display | KDS, table management |
| Production | Checkoff, waste log, production reports |
| Cash Control | Shifts, drops, payouts, reconciliation |
| Inventory | Stock, purchase orders, transfers, alerts |
| Expenses | Daily expenses, funding sources, CSV/PDF export |
| Finance | Invoices, credit notes, vendor bills, budgets, aging, tax |
| Suppliers | Supplier directory, vendor analytics |
| Reports | Sales, analytics, P&L, EOD, profitability |
| Customers | Profiles, loyalty, gift cards, price lists |
| Quotations & Invoices | Quotations, invoices, document settings |
| Settings | Products, users, roles, registers, tax, receipts |
| Printers | Receipt printers, print routing |
| Price Lists | Customer-specific pricing |
| Floor Plan | Table layout, dine-in management |
| Staff & Admin | Time clock, audit log, menu schedules |
| Reservations | Table bookings, waitlist |
| Delivery | Delivery orders, platform integration |
| Desktop App | Offline-capable desktop terminal |
| API Reference | Developer integration guide |
| Backup | Data backup and restore |
| FAQ | Common questions and answers |