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Operations

UISP Operations

SOPs for SatLinkGY UISP customer management, payments, and service operations

UISP Operations

SOP library for managing SatLinkGY customers via UISP CRM and NMS.

Key Constraints

UISP API has several read-only fields that affect workflow:

ConstraintImpactWorkaround
status is read-onlyCannot change after creationDelete + Create
activeFrom is read-onlyMust set at creation timeInclude in POST body
invoicingStart is read-onlyCannot change billing dateDelete + Create
No direct Quoted→ActiveCannot upgrade quoted serviceDelete + Create

API Base URLs

  • CRM: https://satlinkgy.uisp.com/crm/api/v1.0/
  • NMS: https://satlinkgy.uisp.com/nms/api/v2.1/

Credentials: See Infisical /credentials/uisp/

Quick Commands

cd /home/karetech/clawd
source scripts/load-secrets.sh
 
# Activate a customer
python3 skills/satlinkgy-uisp/scripts/uisp.py activate "First" "Last" DeviceIP
 
# Check status (WhatsApp format)
python3 skills/satlinkgy-uisp/scripts/uisp.py status "Customer Name" --whatsapp
 
# Reconnect suspended customer
python3 skills/satlinkgy-uisp/scripts/uisp.py reconnect "Customer Name"
 
# Apply payment
python3 skills/satlinkgy-uisp/scripts/uisp.py pay "Customer Name" 10000

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